Here at Scenic3D we pride ourselves in bringing you some of the best and affordable items to add to your layouts, dioramas and models. Without your feedback, good or bad we dont really know what you think of what we do. We do have emails thanking us for the products and we are very happy to receive them. However we like to share the feedback with everyone who visits our store. You can add a review of the product directly on the listing page of that item. The display of your feeback /review is a fully automatic process and all reviews are shown, good or bad.

As far as the emails that have been sent I will copy and paste them and add them to a page on this site .

A slight word of warning though, I will try and post all submitted emails which means if you are suggesting (Like an ebay customer did) the item is 'not as they expected' just check the listing details fully. In this case the customer wanted the 'Open all hours' set and expected the corner shop Metcalfe kit to be included! In this situation I have offered a full refund on return of the item.

We can all learn from our mistakes and at Scenic3D we are not imune from mistakes. Fortunately they are far and few between but we always put them right at our cost. Our customers satisfaction is our priority.

Please use the 'Write a review' link which is on all listings. Thanks and happy modelling from Scenic3D