Is this the end of eBay?

Important changes being made

Scenic3D will slowly be closing the eBay shop. Stock levels on the eBay platform are not being kept up on many products. I am concentrating more on this platform for all future selling and also I will attend shows throughout the coming year.

At Scenic3D I prefer the personal touch and close relationship with the customer. I pefer to have uncensored communication with my customers without big brother looking over my shoulder and intercepting messages and not letting me know which messages have been deleted. I have found the cost of the platform too much to keep up and maintain competitive.

This platform has allowed me to have full communication with my customers and be myself.

There was only two advantages having eBay and that was it was the first place most people went when searching for items they wanted and had a large customer base. Secondly, it was so easy to sell internationally, all I had to do was select and option in the listing. On this platform it is not so easy and although it can be done it is not straight forward and I have yet to get my head around it. If you are living outside the UK then please contact me in the first instance so we can organise something. Until it is sorted I might keep the eBay platform running if only for international sales.

If you have any queries about anything please use the contact page and send me your question.

Geoff

New collection

This collection features our items that include LED lighting to enhance the detail of the product.

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Go to RGJ Trains on Youtube and follow Rob and Graces Journey. While you are there watch this video below and you might just get a discount code for use in this shop.

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We do not bombard you with never ending emails. We are begining to send out exclusive offers each month for great savings just for email subscribers.

Go to the bottom of this page and sign up to subscribe to emails now.

Featured products

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It's all about feedback.

Here at Scenic3D we pride ourselves in bringing you some of the best and affordable items to add to your layouts, dioramas and models. Without your feedback, good or bad we dont really know what you think of what we do. We do have emails thanking us for the products and we are very happy to receive them. However we like to share the feedback with everyone who visits our store. You can add a review of the product directly on the listing page of that item. The display of your feeback /review is a fully automatic process and all reviews are shown, good or bad.

As far as the emails that have been sent I will copy and paste them and add them to a page on this site .

A slight word of warning though, I will try and post all submitted emails which means if you are suggesting (Like an ebay customer did) the item is 'not as they expected' just check the listing details fully. In this case the customer wanted the 'Open all hours' set and expected the corner shop Metcalfe kit to be included! In this situation I have offered a full refund on return of the item.

We can all learn from our mistakes and at Scenic3D we are not imune from mistakes. Fortunately they are far and few between but we always put them right at our cost. Our customers satisfaction is our priority.

Please use the 'Write a review' link which is on all listings. Thanks and happy modelling from Scenic3D

More

Now offering free local pickup

If you are local to Redditch Worcestershire and want your item(s) quicker, you can now select Local pickup at the checkout. This saves on delivery cost and waiting time. This is a free service and the pick up times are generally to suit yourself. Most orders can be ready within an hour or two depending on availability and times. just phone to arrange pick up time, details given by email when purchase is made. And don't forget, any dicounts are still valid.

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